Mark Pham

EDUCATION


Texas Christian University, Neeley School of Business

B.B.A., Management Information SystemAug 2021 - May 2025

Texas Christian University, Adran College of Liberal Art

B.A MathematicsAug 2021 - May 2025

Relevant Coursework: Database Management System, Business Intelligence, Statistical Modelling, System Planning, Calculus, Linear Algebra, Probability and Statistics, Discrete Mathematics

SKILLS


  • Technical: SQL (CTE, Window function, Recursive Queries), Python, AWS, GCP, Power Query, Snowflake, Alteryx, DBT
  • Visualization Tools; Amazon Quicksight, Tableau, Power BI, Google Looker Studio
  • Certifications: SQL Advanced Hackerrank, Certified Scrum Product Owner, DataCamp Certified Data Analyst

PROFESSIONAL EXPERIENCE


Lazard Co Ltd May 2024 - August 2024

Incoming Business Intelligence Engineer Intern

  • Design & automate ETL pipelines from different source systems using Python, SQL, Alteryx, and Snowflake
  • Data visualization & analytics via Power BI, Power App, and Snowflake for decision-making and control
  • Data migration using Alteryx and SnowSQL to support move to a cloud-based warehouse and Azure landing zone

TechSmith Corp January 2024 - May 205

Business Intelligence Engineer Intern

  • Designed an automated ETL pipeline using Python, Salesforce, and Power Query, reducing workload by 90%
  • Built a pricing deep learning web app with Streamlit, achieving 95% accuracy on TechSmith's pricing data and enabling a 2% price increase for Snagit & Camtasia while reducing customer churn
  • Collaborated with 3 senior Data Engineers to optimize index and 100 queries in SQL Server, reduce runtime by 70%
  • Collaborated with 5 BI analysts using Microsoft Data Studio, SQL, and Power BI to craft a PO quotes dashboard, fostering data-informed insights and strategic decision-making for stakeholders, including the Chief of Revenue

Corning Inc (Fortune 500) January 2023 - May 2023

Business Intelligence & Analytics Intern

  • Provided actionable insights for Corning Inc.’s stakeholders, reducing waste by 13% through Lean Six Sigma
  • Analyzed datasets to identify 92 components from 26 suppliers across Europe-Asia, built five Power BI dashboards documenting supplier characteristics and warehouse locations for enhanced decision-making
  • Identified driver metrics and predicted inventory demand, facilitating Corning Inc.'s transition from air to sea freight and proposing warehouse locations to reduce logistic costs by $230M over the next 10 years

KPIM Joint Stock Company May 2022 - August 2022

Data Analyst Intern

  • Analyzed stocks and proposed trading strategies to the C-Suite, resulting in a 9.3% portfolio increase
  • Utilized SQL Server and Power BI to construct two Sales Dashboards, boosting sales revenue by 12%
  • Developed & optimized SQL queries with index, hint, and SARGABLE queries, reduced runtime by 53%

National Payment Corporation of Vietnam May 2022 - August 2022

Data Analyst Intern

  • Constructed a multivariate linear regression model for volumes across 40 banks, yielding $15B revenue
  • Collaborated with data engineers to devise a data model and data pipelines for the company’s data warehouse

PERSONAL PROJECTS


British Airway end-to-end Analytics Project

  • Led a team of nine to discover 10 insights and 3 recommendations for BA to enhance customer experience
  • Engineered Python scripts to extract and clean 4000 reviews spanning ten years using Beautiful Soup and Requests
  • Collaborated with two data engineers to construct an automated ETL pipeline using Python, Crawler & Glue, orchestrating a daily triggered system with CloudWatch & Lambda functions for automatic data integration into S3
  • Performed EDA with Python, created a Star Schema, and developed 2 Streamlit apps and 3 Power BI dashboards
  • Cooperated with Data Scientists in feature engineering and identifying key customer experience factors
  • Utilized NLP to classify London Staff Problems into 3 categories, achieving a 95% accuracy score on testing data

Uber BI engineering project

  • Integrated Uber data into BigQuery via Python ETL pipeline with GCP Storage, Mage compute engine, and Mage.ai
  • Developed a STAR data model and interactive Looker dashboard in BigQuery for recommendations and insights

LEADERSHIP AND COMMUNITY EXPERIENCE


Founder - The Coconut Academy Nonprofit Start-Up

  • Led teams of Ivy-League students, designers, and engineers to develop an online college advising company, assisted 20 Vietnamese students to pursue education in the United States while generating $10000 in revenue